Room was clean, confortable and modern. The bar and breakfast were very good and we had great drinks and food here. Staff was helpful and friendly all the time.
Bruno
Desember 2024
Very prompt in response to us requesting a refrigerator and extra towel and washcloth.
Shantee
Desember 2023
The location and the size of the rooms. The pool area and facilities near the hotel.
Giulianaveronica
Oktober 2023
The MOST AMAZING STAFF EVER! Salvatore (Bellman) greeted us everyday with first class service! He needs to be promoted to General Manager! He was genuine, helpful, trustworthy and friendly! Wesley in the restaurant/bar gave superb service with a smile! My Mother and I will return just to see them and visit this beautiful hotel!! I will ALWAYS stay here when I visit Miami!! The front desk attendants were well groomed and friendly! The housekeeper on the 16th floor was so nice also! Our toilet overflowed when we first arrived to our room. The plumber was kind and the front desk moved us down the hall immediately to another beautiful room! The food and drinks were super tasty! The best Negroni and Calamari ever! It is convenient! Five star restaurants close by and a CVS next door! Simply the best!!
Alicia
Oktober 2022
Breakfast was good, not many options but well balanced. Restaurant has excellent food, not too many options (enough for a 5 star hotel) but every one we tried, was excellent.
Rodolfo
September 2024
When we checked in, we were treated amazingly well. Nathan helped us with the check in process. He was very courteous and helpful explaining the layout of the facility.
Ray
April 2024
Everything is fine
David
Oktober 2024
the people who work in the hotel, specially a lady name Frescia at the executive lounge the kids at front desk were wonderful helpful and Dilip the concierge
Raymound
Mei 2023
Breakfast was delicious and Wellesley our server was amazing!!! Very, very nice and professional. This trip was to celebrate my husband's 60th birthday. The staff at Drake's were wonderful! They provided complimentary cake and toasted him, as well as sang happy birthday! Thank you for such a memorable and beautiful stay.
Mitzi
Januari 2023
The Location was great and the staff were exceptional from the moment you arrive to check in and checking. I loved that they helped with luggage handling from the vehicle to the reception and then to the room..
Virgo
Desember 2023